Business Spotlight
December 2024
J. Stolar Insurance Agency
This month we shine the spotlight on J. Stolar Insurance Agency and its President, Renee Niedziela.
Tell us about yourself...
J. Stolar Insurance Agency Inc is a 2nd generation family owned and operated property and casualty insurance agency located in Three Rivers. I operate the agency alongside my brother, Christopher. I have been the President of the agency for nearly 20 years, and I am a fully licensed Massachusetts Property and Casualty Insurance Agent specializing in large commercial accounts.
Over the years, I have been involved in an array of community groups such as the Three Rivers and Quaboag Hills Chambers of Commerce, the Palmer Public Library Trustees, and the Palmer Food Share. My husband and I live in Palmer with our daughter, Grace.
Can you share some details about your business, how it started, what services you provide and what plans you have for the future?
The J. Stolar Insurance Agency is a family owned and operated business that was established in 1980 by our founders, John and Joanne Stolar. Their number one priority was upholding the original promise of an “old fashioned commitment to customer service”. Keeping with the founders’ original philosophy, the agency has modernized to remain on the cutting edge in an ever-changing insurance industry.
Our goal is to treat each individual with respect and compassion. Shopping for insurance can be difficult, but J. Stolar Insurance does the work for you. Maintain your peace of mind knowing that we are here for you.
We are growing! Over the last few years, costumers have become increasingly frustrated dealing with large insurance companies online or conglomerate agencies where the service is lack luster. Our employees care about our clients and continue to strive to provide them with the best customer service. Our single largest source of new business is word of mouth referral. People come to us because they have heard a friend/relative/co-worker tell them of their good experience at our agency.
What drives you and your business to be better each day?
Being able to give back to the community that supports our business is a huge “bucket filled” for me. I enjoy being able to sponsor community events, little league teams, support local non profits, and encouraging other businesses to do the same when they are able.
What do you want new and/or existing customers to know about you or your business that they might not know already?
Being family owned and operated means that I can set my own agency goals and always put the customer first. No corporate organization is telling us where to put business. We are able to keep the best interest of our customers at the forefront.
Can you share some details on your involvement with the Quaboag Hills Chamber of Commerce?
J. Stolar Insurance was a member of the Chamber of Commerce when I took over the family business. I have been a member for 20 years because I believe that the business is community is at its strongest when we are working together. The Chamber provides that engine for economic development and thrives of helping it’s members. I have also served on many committees… event committee, economic development committee, membership committee. I have served on the executive committee since 2019 and have held a variety of roles.