• Monson Savings Bank Announces the Promotion of Heather Arbour to BSA Officer and Compliance Manager

    • Share:
    January 15, 2021
    Monson, MA – Monson Savings Bank recently announced the promotion of Heather Arbour to the role of BSA Officer and Compliance Manager.
    “Heather is an amazing employee who has time and time again proven her commitment to the Bank and ensuring we always remain in compliance with regulations,” said Monson Savings Bank President Dan Moriarty. “She is an asset to our team and we can’t wait to see her growth continue with Monson Savings Bank.”
    Heather Arbour resides in Monson with her husband and four children. In her role as BSA Officer and Compliance Manager she is responsible for overseeing the Monson Savings Bank’s Bank Secrecy Act and anti-money laundering programs and ensuring compliance with banking regulations. Additionally, she manages the Retail Operations Department.
    Arbour has been with Monson Savings Bank for 13 years, previously serving in the role of Compliance and BSA Manager. She has over 13 years of banking industry experience. She is currently enrolled in the New England School of Financial Studies and will be graduating in the spring from Springfield Technical Community College (STCC) with a Business Administration degree.
    As a volunteer and co-treasurer for the Monson and Palmer Salvation Army and a dedicated parent volunteer for the Monson Parent Teacher Student Association, Arbour is committed to contributing to local communities. She also serves on the Monson Savings Bank Pandemic Reopening Preparedness Committee.
    “As I began my journey with Monson Saving Bank I found that the bank had such a warm and inviting culture, not only within the community but with its employees as well,” said Heather Arbour BSA Officer and Compliance Manager. “I am so happy to continue to grow with Monson Savings Bank and work with the entire team here.”
    About Monson Savings Bank
    Incorporated as a mutually chartered community bank in 1872, Monson Savings Bank has the longest tenure of service and stability in its market. Civic leaders chartered the bank with the intent to give working men and women the opportunity to save, which – incredibly, they could not do prior to the bank’s inception.  Today, Monson Savings Bank retains its legacy of empowerment through savings, but has expanded to serve its customers with a variety of innovative financial services, including digital banking, online mortgage applications and business banking, and commercial lending. The bank has expanded on its promise of “where people save, businesses prosper, and communities benefit” by opening offices in Hampden, Wilbraham, Ware, and most recently East Longmeadow, Massachusetts. The bank also opened a retail and business loan operations center in Wilbraham in 2020. Member FDIC, Member DIF, Equal Housing Lender
    Caitlin M. O'Connor, Vice President, Marketing Officer, Monson Savings Bank
    coconnor@monsonsavings.com, 413-725-4561