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  • Patricia Bernard of North Brookfield Savings Bank Earns Certified Regulatory Compliance Manager Designation

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    November 18, 2019
    North Brookfield Savings Bank is proud to announce Patricia Bernard, Senior Vice President and Compliance Officer recently earned the Certified Regulatory Compliance Manager (CRCM) designation from the American Bankers Association.
    The CRCM certification is awarded to individuals who demonstrate excellence in the field of bank regulatory compliance. To qualify for the CRCM certification, individuals must have certain levels of experience and education in the compliance profession, pass an exam and agree to abide by a code of ethics. The CRCM exam covers regulatory requirements as they relate to credit, deposits/securities, safety and soundness, information reporting and corporate responsibility. Annual continued education in the field of bank regulatory compliance is required to maintain the designation of CRCM.
    “Patty possesses in-depth experience and understanding in the bank regulatory compliance industry. Her success in earning her CRCM designation just further validates her commitment to excellence in her role as Senior Vice President, Compliance Officer,” said Donna Boulanger, North Brookfield Savings Bank President and CEO. “We are proud of Patty for her accomplishments and know her expertise will continue to bring great value to the Bank.”
    Patricia Bernard, of Palmer, has over 19 years of experience within the banking industry. As North Brookfield Savings Bank’s Senior Vice President and Compliance Officer she is responsible for the development, continuous improvement and administration of the Bank’s comprehensive compliance program which entails overseeing related policies, procedures and processes, staying informed of all changes within the compliance environment and offering support to foster overall organizational compliance. In addition, she holds a Certified Community Bank Compliance Officer (CCBCO) certification. She also chairs the Bank’s Regulatory Compliance Committee and is responsible for administering the Bank’s Community Reinvestment Act (CRA) program, in addition to assisting the Bank’s BSA Officer in carrying out their entity-wide BSA program. 
    Financial services professionals, working through ABA, initiated the CRCM certification and seven others in order to establish meaningful standards of knowledge in specialty areas of the financial services industry. ABA Professional Certifications formally recognize those who meet these standards and meet professional continuing education and development requirements. 
    If you want to reach Patricia Bernard, call 508-637-7408 or email pbernard@BankNBSB.com.

    North Brookfield Savings Bank is a mutual savings bank with full-service branches in North Brookfield, East Brookfield, West Brookfield, Ware, Belchertown, Palmer, and Three Rivers Village of Palmer. NBSB offers a wide variety of deposit and loan products for individuals and businesses throughout Central and Western Massachusetts and has been a steadfast supporter of the communities in which it serves since 1854. North Brookfield Savings Bank is a 2018 Banking Choice 1st place award recipient in all categories including Overall Quality, Customer Service, Technology and Tools, and Community Contribution. All deposits are insured by the FDIC and the Depositors Insurance Fund. For additional information, please call 1-866-711-6272 or visit us online at www.NorthBrookfieldSavingsBank.com.
    Nicole Syriac, Marketing Coordinator
    nsyriac@banknbsb.com, (508) 867-7442